How to Contact Us

Contact Helpdesk

Submit a ticket: https://tech.westcliff.edu/servicedesk/

Call Technical Support

949-825-5999 (Press #7 to direct to the technology department) and provide the information below.

Required Information When Contacting the Help Desk

Please have the following information readily available when you contact us in order to better assist you:

• Your WU email address
• If your email address is anything other than @westcliff.edu, then it is not an IT help desk supported email account.
• If you cannot access your WU email address, please provide your WU student ID.
• IT Support staff will never ask for your password.
• The exact error message you are getting.
• Provide screenshots of the error message when possible.

In Person

• Visit us at Tech Suite located at the back entrance of the University, across from the Student Center from 8:00 a.m. to 7:00 p.m., Monday through Friday (except university holidays).