Information Technology

Contact IT Now

IT Department

In Person - Walk-in

In Person

  • Visit us at Tech Suite located at the back entrance of the University, across from the Student Center from 8:00 a.m. to 7:00 p.m., Monday through Friday (except university holidays).

Email

Email:

request tech support:

techsupport@westcliff.edu

Chat

If you don’t have access to the Chat tab (look at lower right-hand corner of your browser window).

Chat hours:

Monday through Friday: 8:00 a.m. – 7:00 p.m. PST (except university holidays).

Saturday: 8:00 – 5:00

Sunday: Closed

Phone

Help Desk hours: 8:00 a.m. – 7:00 p.m. Monday through Saturday (except university holidays).

Call Center hours: 8:00 a.m. to 7:00 p.m. Monday through Friday (except university holidays).

Phone:
Help Desk: 949-825-5999 (Press #7 to direct to technology department)

Fax

Help Desk fax: 888-409-7306

Fax is received by Help Desk staff.

Posted Mail

Posted mail:

Westcliff University
17877 Von Karman Ave, Suite 400
Irvine, CA 92614

Ticket

Ticket: Submit request: manage a help ticket online

Or submit ticket via email: techsupport@westcliff.edu

Please do not hesitate to contact the Westcliff University’s IT Department for IT-related issues.

Westcliff University uses Google Suite as our primary cloud computing and collaboration tools. Google Suite contains Gmail, Google Hangouts, Meet, Calendar, and Drive for storage.

New incident: Unexpected service interruption
Status: Resolved
We are pleased to advise that GAP service has been restored. Please accept our apologies if you were impacted by today’s incident. Thank you.

New incident: Unexpected service interruption
Status: Investigating
We are currently experiencing some technical difficulties with the GAP. We are investigating and will provide updates as we have them. Thank you for your patience.

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