How to Clear Cache and Cookies
Please open up a new window or new tab on the Chrome browser. Click the 3 dots, more tools, and then click Clear Browsing Data.
![](https://tech.westcliff.edu/wp-content/uploads/2020/12/Chrome_CacheCookies1.png)
This window will then appear.
![](https://tech.westcliff.edu/wp-content/uploads/2020/12/Chrome_CacheCookies2.png)
Please click Safari on the top left corner side of your screen, then click preferences in the drop down menu.
![](https://tech.westcliff.edu/wp-content/uploads/2020/12/Safari_CacheCookies1.png)
A window will appear, please click the Privacy tab, then click the button Manage Website Data.
![](https://tech.westcliff.edu/wp-content/uploads/2020/12/Safari_CacheCookies2.png)
Please select Remove All and then click Remove Now..
![](https://tech.westcliff.edu/wp-content/uploads/2020/12/Safari_CacheCookies3.png)
After, please click Safari again on the top left corner side of your screen, then click preferences in the dropdown menu.
![](https://tech.westcliff.edu/wp-content/uploads/2020/12/Safari_CacheCookies4.png)
In the Preferences window, please click the Advanced tab and then check to see if the "Show Develop menu in menu bar" is selected.
![](https://tech.westcliff.edu/wp-content/uploads/2020/12/Safari_CacheCookies5.png)
Please click Develop on the menu bar (top of the screen) and click Empty Caches.
![](https://tech.westcliff.edu/wp-content/uploads/2020/12/Safari_CacheCookies6.png)