How to clear your browser cache and cookies
Please open up a new window or new tab on the Chrome browser. Click the 3 dots, more tools, and then click Clear Browsing Data.
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This window will then appear.
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Please click Safari on the top left corner side of your screen, then click preferences in the drop down menu.
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A window will appear, please click the Privacy tab, then click the button Manage Website Data.
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Please select Remove All and then click Remove Now..
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After, please click Safari again on the top left corner side of your screen, then click preferences in the dropdown menu.
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In the Preferences window, please click the Advanced tab and then check to see if the "Show Develop menu in menu bar" is selected.
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Please click Develop on the menu bar (top of the screen) and click Empty Caches.
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